Note: Employees for the State of Montana must reside within Montana. All applications and required application documents must be submitted through the MT Careers site at:https://mtstatejobs.taleo.net/careersection/200/jobdetail.ftl?job=25140721&tz=GMT-06:00&tzname=America/Denver

MISSION STATEMENT:

Empowering all Montanans through work and opportunity.

DLI CORE VALUES:

• Responsiveness
• Respect
• Integrity
• Excellence
• Cohesiveness

It's about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLI here.

Watch this short video to see why people love working for DLI: DLI Employee Testimonials

BENEFITS:

Being able to enjoy the quality of life in the beautiful state of Montana is one of the benefits you will love about this opportunity! Our mountains, waterways and open spaces provide not only beautiful scenery but year-round recreational opportunities including hiking, camping, biking, fishing, boating, hunting, skiing and snowmobiling. Montana boasts a high-quality education system and a variety of entertainment including fairs, rodeos, and theaters. Read more about our great state here.

See our other incredible benefits here. These are some of our benefits just to name a few:

• Work/life balance with hybrid schedules or partial telework may be available within the state of Montana.
• 38 paid days off a year including vacation, sick leave and holidays.
• Military leave: You’ll get up to 15 days of military leave with full pay.
• Longevity raises with continuous service, as well as any negotiated market increases and state statutory raises.
• Health, dental, vision, life insurance coverage, flexible spending accounts, EAP - click here to learn more.
• Free telehealth and access to free employee medical clinics through our medical plan - click here to learn more.
• Choice between two retirement plans with an employer contribution between 8.73% - 9.07% of your annual salary.  A third optional 457(b) deferred compensation plan is also available. – Click here to learn more.
• Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness- click here to learn more!
• Career progression, training opportunities and room for professional growth.
• State employee discounts at various businesses across the state.

*This position may be covered by a Voluntary Employee Beneficiary Association (VEBA)

JOB DUTIES:

This position serves as the Section Chief of the Continuous Improvement Unit at the Employment Standards Division. This role oversees a high-performance work team and serves as Project Manager. The Continuous Improvement Unit drives change initiatives through strategic planning and project management methodologies to meet Division goals and objectives. 

Job Duties These job functions are the essential duties of the position and are not all-inclusive of all the duties the incumbent may be assigned.

Management and Leadership 70%  

• Serve as Section Manager for the Continuous Improvement Unit which entails a diverse, high performance, project work team, consisting of business analysts and, education and outreach roles.
• Demonstrate effective leadership and act as role model in creating a team environment by defining and promoting division strategic objectives and goals, resolving conflicts, facilitating change, and providing guidance and technical expertise to staff when and as needed.
• Oversee and address operational issues and resolve crisis with problem solving skills to facilitate efficient use of unit personnel and resources.
• Serve as cross-bureau/unit liaison to facilitate and promote the exchange of information and to maximize Unit efficiency which includes coaching and mentoring section managers and line staff and rotational cross training for seamless continuity within and across units.
• Establish and revise all work plans, priorities, and procedures, and monitor progress through meetings and consultations. Conduct staff meetings, disseminate data, and promote information exchange for support and advancement of program, Bureau, and Division goals.
• Coordinate and monitor unit recruitment, selection, onboarding, orientation, and initial evaluation of Unit and Section Staff. Promote empowerment of Unit Staff and foster and sustain engagement.
• Establish objective, measurable, and observable performance standards for Bureau positions to facilitate optimum levels of workflow and performance. Monitor and manage the performance of all positions directly supervised and complete performance appraisals. Implement and monitor corrective action including discipline and termination. Ensure all subordinates comply with State and departmental personnel rules, regulations, and policies
• Coordinate training for direct reports by assessing staff input and program requirements, professional development needs and budget limitations, arranging training to meet these needs, and ensuring the efficient implementation of training programs. Assess the effectiveness of training activities and modify programs as appropriate.

Project Management 25%

• Provide Project Management and oversee the Division Road Map projects.
• Manage multiple Division wide projects using project management principles and methodologies.
• Facilitate meetings, work sessions, research and planning, development and modeling and implementation.
• Research, plan, develop and communicate project management life-cycle documentation.
• Report project process to stakeholders.
• Assess and allocate resources and project priorities.
• Collaboration with IT professionals, oversee and manage all business IT development processes.

Other duties as assigned 5%

KNOWLEDGE, SKILLS AND ABILITES:

Knowledge

• Leadership, vision and mentorship.
• Translation of business requirements into functional specifications for information technology or other solutions for a variety of programs including the software development life cycle.
• Legislative and administrative rule development, processes, and implementation.
• Human resource, personnel management, and supervision.
• Project management and technology systems development and integration across division sections.
• State and federal laws and rules pertaining to division’s programs.
• Strategic planning and program assessment.

Skills

• Business and management principles involved in strategic planning, resource allocation, production methods, and coordination of people and resources.
• Negotiation and collaboration - Establish rapport; Identify, articulate, and differentiate between wants and needs; Listen carefully, identify common ground; Influence by tactfully challenging the positions and handling objections; Persuade using reasoned argument in a logical, calm, and assertive manner.
• Non-traditional thinking and analysis.
•  High level of customer service with internal and external stakeholders and can provide coaching to team.
• Public speaking and communicating technical and business concepts to technical and nontechnical audiences.

Abilities

• Building trust to establish and maintain effective working relationships with employees, employers, division personnel, other agencies, and other stakeholders.
• Adapt in ever changing regulatory environment and work environment.
• Perform cost/benefit analysis, assess business risks and identify success measures.
• Manage customer and vendor relationships; serve as liaison between information technology, stakeholders, and vendors.
• Motivate and develop team with excitement and enthusiasm about learning and pushing technical limits and finding solutions.
• Manage diverse personnel effectively including recruitment, onboarding, training, development, performance management, discipline, and off-boarding.
• Be a change agent by communicating, implementing, and reinforcing division and bureau strategic objectives and goals.
• Prioritize assignments and work under the stress and pressure of deadlines by organizing and completing detailed work and solving practical problems in an office environment through defining problems, collecting data, establishing facts, and drawing valid conclusions.
• Understand relational database to gather, analyze, assemble, and present database numerical data and to configure additional features, functions, records, and automation to the database.
  

MINIMUM QUALIFICATIONS

Your preparation for this opportunity could include a combination of relevant experiences including:

• Bachelor's degree in business administration, communications, public administration, strategic management or related degree
• Five years of experience of progressive management experience or related field
• Any combination of equivalent experience and education to successfully perform the essential functions of the position will be considered.

* Preference for project management certification (PMP, CAMP, i.e.). Demonstrated project management experience may be considered. 

HOW TO APPLY FOR THIS OPPORTUNITY:

A complete state application is not required; however, you will need to initiate the application and attach the resume, cover letter or other required documents at time of application to be considered for this position. Resume will auto fill the application, but the application will not be scored or reviewed.

Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further. Materials submitted but not requested will not be considered in the selection process.

Tip: When attaching your resume, cover letter or other required documents you must mark the attachments as “RELEVANT” or we will be unable to view your documents.

Required application materials:

• Cover Letter - In your cover letter, describe how your education, knowledge, and skills have prepared you for this position.
• Resume - include all work experience you have held that would help you qualify for this position, including duties, dates of employment.

Only online applications will be accepted. By applying online, you can receive updates and monitor the status of your application.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process, please contact the HR office.